100% Satisfaction Guarantee or Your Money Back
American Cooking Equipment, Inc. stands behind our product. If you are not completely satisfied for any reason, we will exchange the product or give you a full refund, within 30 days of purchase. Unit must not have been used. Freight excluded.
We offer the original owner that has properly maintained their American Cooking Equipment Gas Grill according to the manufacturer’s recommendations in the instruction manual (at ACEs sole discretion), with proof of purchase, a lifetime warranty on all stainless steel components. This warranty does not cover normal wear, discoloration, oxidation, rust or corrosion due to exposure to the environment, overheating or any misuse by the consumer. Please refer to your instruction manual for care and maintenance.
Seven Year Warranty
Flavor grates, gas valves
One Year Warranty
Electronic ignition system
This warranty applies only to the original purchaser of the equipment with proof of purchase, and under normal household use. Tampering with, misuse, neglect and lack of proper maintenance will void this warranty.
This warranty obligates American Cooking Equipment, Inc. to replace only the component that is defective and does not re-start the warranty in regards to the 1 year and 7 years.
Any component found to be covered under warranty will be replaced at no cost to the consumer, except for freight. Freight cost, packing and freight insurance are the responsibility of the consumer.
This warranty does not apply to commercial use of our American Cooking Equipment Gas Grill or any use specifically exempted in our instruction manual.
This warranty does not cover improper installation of the grill or damage caused by improper installation.
While this warranty gives you specific legal rights, you may have other rights, which vary from state to state. American Cooking Equipment, Inc. shall not be liable for any delay beyond our control in servicing this warranty to include but not limited to war, government restriction, fire, flood or any act of God.
It is the policy of American Cooking Equipment, Inc. to work towards continuous product improvement. We reserve the right to change, alter and improve our products without prior notification or obligation to update any delivered product.
Please contact American Cooking Equipment, Inc. for further questions about the warranty, procedures for ‘in warranty replacement’ or any other information. Customer Service hours 9:00 a.m. to 4:00 p.m. Mon-Fri PST (800) 418-0288 from anywhere toll free or locally (310) 515-6321. Or contact us at www.americancookingequipment.com